After placing the order, please fill in your personal insurance information at [Insurance & FAQ] at the top left of the official website homepage

 1. People who suffer from cardiovascular disease, chronic diseases, epilepsy, pregnant women (including missing menstruation within 3 months), people who are physically unwell, and people who have had major surgery within six months will not be covered by the insurance. Please do not register. If you conceal the above conditions and register for the event, , do it at your own risk.
 2. The recommended minimum age is 4 years old. Parents should pay attention to their children's condition before registering. Children under the age of 12 must share the board with an adult. The price for children under the age of 12 is NT$650.
 3. If the registration is temporarily canceled, the situation must be explained before 12:00 noon the day before (such as major injuries, relatives' condolences, major accidents, uncontrollable factors, etc.) and relevant certificates must be provided before 80% of the fee can be refunded.
 4. The event may be rescheduled due to temporary factors such as traffic accidents, weather factors, discomfort on the menstrual period, etc. Please call us to inform us and cooperate with the store to adjust the time.
 5. For temporary registration the day before, no refund will be given after informing the registration in advance.
 6. There is no extra charge for pets, but please make a note when placing an order. Please also try your best to understand the pet's water resistance and whether you need to bring a pet life jacket (local dogs, medium and large dogs usually do not need life jackets)
 7. Sea conditions and tidal currents change greatly, please be informed before booking - our instructors give priority to the safety of tourists, and the activity range will be adjusted according to the current suitable travel conditions, and may be changed to Wanlitong Sea Area or other locations

If the weather conditions are bad a few days before the event date, but the sea conditions and weather conditions are not equal Our coaches will contact customers by phone 1-2 hours before the event at the latest Please understand that sea currents and tides are uncontrollable factors. It is recommended to keep more flexible time when planning your trip in Kenting so that you can adjust it to a suitable time period!

 8. This trip must be booked 2 days in advance (excluding the day of the trip).
 9. Please confirm whether the registration information and **[mobile phone number]** you filled in are correct. One hour before the departure time or one day before the departure day, your coach will **[call]** you. If you have any questions, you can Dial 0902-342-309 during business hours.
 10. Please arrive at the store 15 minutes before the event departure time. Latecomers will not be accommodated. If you need to change the time due to personal reasons, please call in advance to inform us. Failure to notify will be handled according to the following cancellation policy.
 11. Children will also have a light meal.

📌 Due to epidemics and other epidemic infectious diseases in recent years, in order to protect the safety of all passengers, all passengers are required to follow our coach to the launching point in the form of following the car (driving by yourself).

📌 If you are unable to follow the car due to taking public transportation, you need to purchase an additional pick-up fee of $50 per person when ordering. If you do not purchase this additional fee or inform 48 hours in advance, we will not be able to provide pick-up and drop-off services to the launching point. Please forgive me.

📌All activities are conducted in the form of combined groups. If you do not want to combine the group, please call 0902-342-309 to confirm before ordering (if the number of people is less than 3 people, there will be a fee if you do not combine the group).

"Tour Location"

Kenting National Park Headquarters announced as follows: Kenting Little Bali - "Canoeing and stand-up paddling activities in this area are only open from October to March, and are prohibited in other months."

"Transportation"

This itinerary does not include transfer service, please go to the meeting point by yourself, OR You can contact us to helping you make a appointment for taxi.

"Vision"

For those who are short-sighted, please wear contact lenses and try not to bring glasses or sunglasses. If they are dropped into the sea or lost no compensation will be given. In addition, the mask has no prescription.

"Sunscreen"

Do not apply sunscreen on your face, as this will cause the mask to slip off and allow water to enter, making it difficult to enjoy activities. You can wear a tethered hat (surfer hat) instead for better sun protection.

"Menstruation"

Women’s menstrual period is not a disease. Please pay attention to the time limit for full refund without handling fee three days in advance. If you apply on the same day, you can reserve the person for the next activity or change the activity. If you are still unable to participate, the quota will be refunded after a 20% administrative fee. The trial calculation is as follows: 1800-(1800*20%)=$1440

"Preparing at Home"

(1) Wear a swimsuit/wet suit (2) Bring towel (3) Bring a change of clothes and bags for wet clothes( clean cloths) (4) Motion sickness medicine (if you are prone to motion sickness and seasickness, please take it half an hour before the activity)

"Clothing Suggestions"

YES lightweight clothing, YES sweat-wicking clothing, YES sweatshirts, YES swimwear NO heavy jeans, NO sweaters

"Activities are provided"

【wear】 Jellyfish suit (can be worn or not), winter clothing (can be worn or not), life jacket, rubber shoes, mask (included with snorkeling trip), snorkel (included with snorkeling trip)

【Shower Room Equipment】 Showers (limited quantity), hot water, ocean-friendly shower gel, ocean-friendly shampoo, hair dryer

● The event will have a special accident liability insurance of NT$1 million